REFUND POLICY
Acknowledgments
To ensure 100% client satisfaction, TECHNOXFINITY LLC offers refunds to customers predicated on the following conditions.
Please read and fully understand the terms of our refund policy before placing an order with TECHNOXFINITY LLC.
The company will not be liable to entertain requests, not in line with the terms of this policy.
Refund Policy
TECHNOXFINITY LLC has a refund policy so that there is clear communication between the client and the company.
Clients are liable to get a 100% money-back guarantee on orders where the company’s professionals haven’t started working on the project.
If, for some reason, you want to opt-out of our service, contact us within two weeks of placing your order to get a full refund on your order.
If you fail to contact us within two weeks, the company is able to cancel the service and refund your order payment.
However, TECHNOXFINITY LLC will not be liable to offer a refund in the following cases:
To ensure 100% client satisfaction, TECHNOXFINITY LLC offers refunds to customers predicated on the following conditions.
Please read and fully understand the terms of our refund policy before placing an order with TECHNOXFINITY LLC.
The company will not be liable to entertain requests, not in line with the terms of this policy.
Clients are liable to get a 100% money-back guarantee on orders where the company’s professionals haven’t started working on the project.
If, for some reason, you want to opt-out of our service, contact us within two weeks of placing your order to get a full refund on your order.
If you fail to contact us within two weeks, the company is able to cancel the service and refund your order payment.
Discounted package has not been chosen.
The primary design concept has been approved.
You have demanded revisions.
Urgent design projects are non-refundable.
The cancellation has been made due to reasons non-related to the company.
The client has been unresponsive or out of contact for more than 2 weeks of the project.
The company’s policies, or policy, have been violated.
Another company or designer has been approached for the same project.
The creative brief lacks the required information.
A complete design change has been demanded.
The claim has crossed the given ‘request for refund’ time span.
The business is closing or changing its name or business.
If a client subscribes to a service bundle and happens to be dissatisfied with a particular service, a refund will only be applicable to that particular service and ‘not’ the entire bundle.
No refund can be claimed/processed once the final files have been delivered to you following your request.
Refunds and revisions explicitly do not apply to items offered for free.
In the case of websites, refunds will not be entertained once the client has approved the design and the website is sent for development.
In the case of a logo, refunds will not be entertained once the client has shared positive feedback on revisions and the design is sent for final files.
Refunds will not be applicable to the work outsourced by a third party.
Note: We have all rights to hold or reject any project or cancel the contract whenever it deems necessary. After the refund, you will not have any rights to use the designs for any purpose. They will be our sole property. The company will be the rightful owner of the designs.
How to Claim Your Refund
To have your refund, follow the following steps:
You can claim your refund by:
Discounted package has not been chosen.
The primary design concept has been approved.
You have demanded revisions.
Urgent design projects are non-refundable.
The cancellation has been made due to reasons non-related to the company.
The client has been unresponsive or out of contact for more than 2 weeks of the project.
The company’s policies, or policy, have been violated.
Another company or designer has been approached for the same project.
The creative brief lacks the required information.
A complete design change has been demanded.
The claim has crossed the given ‘request for refund’ time span.
The business is closing or changing its name or business.
If a client subscribes to a service bundle and happens to be dissatisfied with a particular service, a refund will only be applicable to that particular service and ‘not’ the entire bundle.
No refund can be claimed/processed once the final files have been delivered to you following your request.
Refunds and revisions explicitly do not apply to items offered for free.
In the case of websites, refunds will not be entertained once the client has approved the design and the website is sent for development.
In the case of a logo, refunds will not be entertained once the client has shared positive feedback on revisions and the design is sent for final files.
Refunds will not be applicable to the work outsourced by a third party.